Yamb — Account and Data Deletion
You can request deletion of your Yamb account and associated personal data by contacting support@igre.app. This applies to Apple and Android users, including guest profiles where we can establish ownership.
How to make a request
If an e-mail address is linked to your profile, send the request from that address. Include your nickname and, if available, your player identifier. If you no longer have access to that address or use a guest profile, explain this so that we can consider another proportionate way to verify ownership. Do not send passwords or full payment-card details.
What deletion means
Deleting your account ends access to that profile, its diamond balance and associated game progress. Please make sure you want to delete the account rather than transfer it to a new device. Deletion does not waive any refund or other statutory rights.
We will erase personal data covered by a valid erasure request, subject to applicable legal exceptions. Some information may need to be retained for legal obligations, an unresolved complaint or the establishment, exercise or defence of legal claims. Deletion from active systems does not necessarily remove all legally retained records or backup copies immediately. Our response will explain any relevant limitations. See the Privacy Policy for retention and your rights.
Response time
We respond without undue delay and normally within one month. If a lawful extension is necessary because of complexity or the number of requests, we will notify you and explain the reason within that initial period. Identity verification may be needed before account data can be disclosed or deleted.